What We Can and Cant Do

What we can and can’t do

Our company motto is “Do the right thing for the right reason.”  When you contact us, the first thing we do is to inquire about the type of information you need so we can figure out the best way to get that information.  We also ask about the nature of your case, as it is important that we do our investigations for a legitimate business or legal reason.  In some instances, we politely turn down cases and explain why we can’t help.  If the reason for the investigation is unclear, underhanded or illegal, we will not get involved.

Illegal Records

Some people contact us with pre-conceived ideas about what they need done.  For instance, we are often asked to check the phone records or bank records of others and we have to tell those people that checking those private records is illegal in China.  Our business is obtaining information and with our experience we can often recommend other methods to achieve the case goals that are legal, ethical and yet effective.

We don’t work with “Confidential” clients:

When we work with a client, we need to have an open relationship.  We need to know who the person or business is and what their true goals are.  At the same time, you need to know that we will act professionally and with your best interest at heart.  You also need to know that we will handle your information confidentially and with complete discretion.  Once we feel comfortable that we know who you are and what you really need and you feel comfortable that we will be able to provide you with the work product you require while keeping all information private, we can then work together effectively.

Conflict of Interest:

With new cases, we always review the information and parties involved to make sure there is no conflict of interest.  An example of a conflict might be that we already have a current or former client relationship with another party in the case.  In the vast majority of cases, there is no conflict.  But if there is a conflict, we will advise the client with the new case of this and we will either refer them to another investigation company, or we will ask the client (and the former client) if they agree to our being hired for the case, if appropriate.

Our clients need to have a direct relationship with the Subject of the investigation:

In the majority of cases, this is not an issue.  There usually is a business or legal relationship between the client and the Subject.  For instance, a company selling a product has a legitimate purpose to determining whether or not that same product is being knocked off and sold by another party.

In cases where there is not a direct relationship, we have to decline taking the case.  An example of this can be found in domestic surveillance cases.  We are hired by a wife to determine whether or not their husband is cheating on them.  There is a legitimate legal reason for conducting the surveillance… providing her with the information she needs to decide whether or not to divorce.  And there is a direct relationship between the client and the Subject.  After the surveillance is complete, we are occasionally asked to conduct a background check on the “other woman”, with whom the husband is cheating.  We explain that we cannot do this because there is no direct relationship between the wife and the other woman.

Another example is when we are asked to help locate missing family members or friends.  People have many different motives for not keeping in touch with each other, so we need to be sensitive to the privacy of the Subject, as well as the needs of the client.  In these more personal cases, where we are locating someone and there is not a direct business or legal relationship, we must also respect the privacy concerns of the Subject.  So we always advise the client in these matters that we will be happy to locate the person.  We will give them your letter or message, or we will make an in-person request for them to contact the client.  We have sometimes called the client and put them on the phone with the Subject.  But in this type of case we cannot provide the Subject’s address without their permission.  Of course, most cases have a strong business or legal purpose and personal privacy is not at issue and the Subject’s address is provided with all of the other information developed.

We use a variety of sources and methods when investigating cases and the key to our success is creativity and resourceful use of our connections with people in many industries.  It is also important to always follow the law and to get the information our clients need for legitimate reasons, without compromising anyone’s privacy.

Office Hours and Holidays FAQ

Our goal is to make working with us as easy as possible.

Working Hours:

We work Monday through Friday, 8:30am to 5:30pm. Because of the nature of our work, we also cover weekends for many cases that require it and a duty agent will be available for you to contact during off hours. Check our Contact Us page for the current local time in China.

Public Holidays (China):

We follow the statutory public holidays of China, however, in long-term holidays such as Spring Festival that our duty agent could still available for you.

New Year’ s Day1 Day1st, January
The Spring Festival*7 Days22th, January – 28th January
Qing Ming Festival1 Day4th, April
International Labor Day5 Days1st, May – 5 May
Dragon-Boat Festival1 Day23th, June
Mid-Autumn Festival1 Day30th, September
National Holiday3 Days1st, October – 3rd, October

*Spring Festival is the Chinese New Year and the most important of the traditional Chinese holidays, It owing to the difference between in the traditional Chinese calendar and ends with Lantern Festival which is on the 15th day. Chinese New Year’s Eve, a day where Chinese families gather for their annual reunion dinner, is known as Chú Xī or “Eve of the Passing Year.” Because the Chinese calendar is lunisolar, the Chinese New Year is often referred to as the “Lunar New Year”.

Kunming Investigation

Kunming Private Investigator

ZY Services provides investigation in Kunming, for our attorney, business, insurance company and individual clients. We provide factory checks, background checks, due diligence, interviews, inspections, cheating spouse investigations and other types of investigation.

Please contact us regarding your investigation case in Kunming. We will recommend a strategy that fits your budget and provides the answers you need. Contact us for a Free Consultation

Information About Kunming, Yunnan Province:

Kunming, Yunnan Province will, is a national historical and cultural city. As the only large city in Yunnan Province and the fourth largest city in the western region (second only to Chengdu, Chongqing, Xi’an), Yunnan Province, it is the political, economic, cultural, technological, transportation center, is an important tourist, commercial city, the western region’s key cities, urban agglomerations is Yunnan’s inner circle! In addition, it is for China to Southeast Asia, South Asia open gateway hub for the ASEAN is China’s only city. Due to summer heat and winter cold, the climate pleasant, temperate climate with the typical characteristics of urban temperature between 0-29 ℃, the annual temperature for the national minimum, so that the climate in the world has few features to make Kunming a “Spring City” The renowned Chinese and foreign.


Area (sq.km.):21,473
Population (Mil.):6.25
Airport:Kunming Wujiaba International Airport
Railway Station:Kunming Station
Attrctions:Stone Forest, Chui Lake, Zhen Chi
Area Code:0871


Kunming Private Investigator Detective

Kunming City Map

Business Asset Check

China Business Asset and Credit Checks

We use a broad range of investigative resources to develop business asset information. We compile the most complete reports possible on business and corporate assets. Please contact us to discuss specifics regarding a China business asset check.

Sichuan Busienss Assets

Heavy machinery assets

China product on site


Family Law / Divorce / Child Custody

International Marriage Investigations Shenzhen

China Family Law Investigation

We assist you with the investigation of family law matters, here in China.

China Divorce

For divorce, we can help you to confirm background, assets, current activities, business affiliation, previous marriages or divorces, children, criminal or civil history.

China Child Custody

For child custody matters, the issue is normally the location or health and safety of a child, while with a parent.  We know what to look for and how to best document these issues.  We understand how important it is to a parent that their child is safe and happy with the child’s other parent.  Let us assist you in getting the evidence you need, to put your mind at ease, or to use in court.

We also can assist with missing person cases, in which a non-custodial parent takes a child without permission.  We follow leads, conduct surveillance, canvass neighborhoods and work with police and the media to safely locate missing children.

Scene Investigation

International Marriage Investigations Shenzhen

In our scene investigations, we measure, diagram, photograph and document a location in a civil case. You need us to not just photograph, measure and diagram, but to consider all aspects of the case and provide a snapshot of the scene, better allowing you to understand what really happened.

Our scene investigations are not for the purpose of criminal investigations, but for civil matters in which you need to better understand and document a location.

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Asset Check

International Marriage Investigations Shenzhen

Asset Research in China

We diligently locate personal and business assets. In China, we use the most effective methods possible, within the limits of Chinese law, to develop accurate and reliable asset information.

Much information is protected by privacy laws and is unavailable, bank accounts for instance.  In addition, there is no way to search for real estate by name.  But ownership can be determined for a known address.  Because of these restrictions, we often need to use other methods to identify real estate, vehicles, businesses, water vessels, bank, securities and other assets.  All information is gathered in the most effective legal way.

Please call us to discuss case strategy for your matter.  Request for Free Consultation

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