Insurance Adjusting

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Independent Insurance Claims Investigation in China

ZY Services offers independent adjusting services in China.  We assist insurance claims adjusters with the investigation and assessment of losses in China.  We are sensitive to your time elements and we assist you in gathering the evidence you need, throughout the claims process.  We ask the questions you would ask, take the photos, draw the diagrams and write the reports you would write if you were on scene.

Contact us the next time you need independent adjusting services in China.

  • Casualty
  • Auto / Heavy Equipment
  • Property
  • AOE / COE
  • SIU
  • Activity Checks
  • Sub-rosa

Canvassing

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ZY Services provides interviews and neighborhood canvassing to the insurance industry.  Whether the goal is witness location or fact gathering, we will help you to collect the evidence you need.

China Scene Investigation

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Measure, Diagram and Document the Event

ZY Services provides our insurance clients with detailed scene investigations.  Photos, documented viewpoints, time-date stamps, detailed diagrams and accurate measurements are what you can expect, when assigning us a scene investigation in China.

Scene Investigation in China

 

Alive and Well Checks – Death Verification

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Fraudulent Life, Health and Travel Insurance Claims in China

ZY Services works with insurance carriers to confirm the circumstances surrounding life insurance, health insurance and travel insurance claims in China.

We conduct on the ground investigations

… interviewing family, neighbors, friends, doctors, taking photos, videos and statements as needed in order to verify the circumstances surrounding the death, health or travel insurance claims in China.

We verify the authenticity of documents

… and confirm details regarding the funeral, internment, medical records and death certificate.

Our goal is to have pro-active, professional contact with the family of the Insured and to explain to them the process involved in processing their claim.  We find that this is the best way to preserve the good relationship that you have with your Insured, while at the same time, deeply diving into the circumstances surrounding the loss.

We understand that you need reliable investigation, good communication, fair billing and quick turn around.  Contact us for a case proposal and agreement.  We will exceed your expectations.

Alive and Well Checks in China

Our Alive and Well Checks consist of an in person interview to confirm the person is living and that they are who they say they are.  We confirm details regarding benefits received, activities and beneficiaries, as well as any other case details you need confirmed.

China Death Verification

China Death Verification

When asked to conduct a death verification in China, we confirm the authenticity of official documents and contact the family to gather evidence.  We obtain documentation of the medical care, funeral and burial – all the data you need to pay or deny the life insurance claim.

Contact us to discuss strategy, turn around time and budget.

Claims Investigation

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Zhongyang Business Services works with our insurance adjuster clients to investigate claims quickly and effectively. We are able to locate most witnesses. We conduct effective interviews of witnesses and subjects and take statements in written, audiotape or video formats according to your needs. We also conduct background checks to uncover financial, civil and criminal histories. Our reports are concise, but complete, with a summary of the salient information at the beginning of the report and detailed information under the subheadings.

Document Retrieval and Verification

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Official Documents in China

Trust ZY Services to retrieve, notarize, certify and verify documents in China.  In China, official documents, including death certificates are often un-indexed and sometimes hand written – especially easy to manipulate and modify. We start the verification process by obtaining the actual, filed documents or reports and work backward from there, as necessary.

Interviews and Statements

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Zhongyang Business Services works with our insurance adjuster clients to investigate claims quickly and effectively. We are able to quickly locate most witnesses. We conduct effective interviews of witnesses and subjects and take statements in written, audiotape or video formats according to your needs. We also conduct background checks to uncover financial, civil and criminal histories. Our reports are concise, but complete, with a summary of the salient information at the beginning of the report and detailed information under the subheadings.

Mediation Packages : We assist insurance adjusters by providing photographs of the scene, photos of the client or Subject; diagrams of the accident scene and in some cases, animation all assembled into a Power Point mediation package. The package tells the story of the accident and it’s catastrophic results and can be assembled for presentation at the mediation, or shared with the insurance company prior to the mediation on CD. This gives the claims committee a chance to see the client, the injuries and the liability picture prior to the mediation. This makes a very effective settlement tool.