China Insurance Claims Investigation
Zhongyang Business Services provides China claims investigation services, in English, Mandarin or Cantonese.
Claims Investigation
Zhongyang Business Services works with our insurance adjuster clients to investigate claims quickly and effectively. We are able to locate most witnesses. We conduct effective interviews of witnesses and subjects and take statements in written, audiotape or video formats according to your needs. We also conduct background checks to uncover financial, civil and criminal histories. Our reports are concise, but complete, with a summary of the salient information at the beginning of the report and detailed information under the subheadings.
Document Retrieval and Verification
Foreign Death / Accident Claims: These claims are statistically high risk for fraud. In China, official documents, including death certificates are often un-indexed and sometimes hand written – especially easy to manipulate and modify. We start the verification process by obtaining the actual, filed documents or reports and work backward from there, as necessary.
Interviews and Statements
Zhongyang Business Services works with our insurance adjuster clients to investigate claims quickly and effectively. We are able to quickly locate most witnesses. We conduct effective interviews of witnesses and subjects and take statements in written, audiotape or video formats according to your needs. We also conduct background checks to uncover financial, civil and criminal histories. Our reports are concise, but complete, with a summary of the salient information at the beginning of the report and detailed information under the subheadings.
Mediation Packages : We assist insurance adjusters by providing photographs of the scene, photos of the client or Subject; diagrams of the accident scene and in some cases, animation all assembled into a Power Point mediation package. The package tells the story of the accident and it's catastrophic results and can be assembled for presentation at the mediation, or shared with the insurance company prior to the mediation on CD. This gives the claims committee a chance to see the client, the injuries and the liability picture prior to the mediation. This makes a very effective settlement tool.
Canvassing
Scene Investigations
Alive and Well Checks
Surveillance
Zhongyang Business Services operatives are highly proficient in the art of surveillance. We use mini digital video cameras with night vision capability and telephoto lenses to capture the activities of the subject. We also use state of the art concealment cameras, which we use as called for by the investigational situation. We carefully comply with all laws to protect the admissibility of the information, while at the same time, aggressively pursuing the case goals.
We provide our clients with detailed and timely reports. Bi-lingual investigators are available.
- Activity Checks
- Sub-rosa